SVSR attends GreenLine Conversations training program

Diana Tapp at SVSR workshop

SVSR is a second-generation family business – that thrives on family values. So, our team is incredibly important to us. We’ve recently invested in innovative team building for the whole company, and it’s great for our team… and our customers.

“Good teamwork is our competitive advantage and makes SVSR a great place to work,” says Kylie Ridding, Managing Director. “Having a clear and shared purpose makes us agile and responsive. Having diverse skills and expertise, we can work through complexity and provide end-to-end solutions.”

The training was the GreenLine Conversations program – and it’s already making an impact across the company as we deliver our leading sewer vent shaft design, fabrication and installation.

About GreenLine

About GreenLine

GreenLine Converations Ⓒ is an internationally successful program that aims to improve company performance via enhanced conversation skills.  World Class Teams holds the exclusive licence for the program in Australia and New Zealand.

According to the company, GreenLine Conversations© is a scientifically based methodology (based on neuroscience) to host conversations more skilfully – for improved communication and better productivity.

It’s an innovative program that aims for better collaboration within teams, even when spread across different locations, departments, cultures and languages. It promises to give participants the skills to manage difficult interactions in a way that builds trust and commitment.

The upshot is that every workplace conversation can become an opportunity – for better communication, collaboration and production. And increased performance can help any organisation be more cost effective and time efficient… for the benefit of employees, employers and customers.

Our GreenLine Training

Our GreenLine training

The SVSR team recently attended a GreenLine Conversations workshop facilitated by Diana Tapp from World Class Teams, a workplace training and performance consultancy.

It was a practical course providing techniques to improve emotional intelligence and engage in critical conversation.

So, did it deliver? Feedback from our team indicated it was a positive and worthwhile event, with staff quotes including, “practical,” “much greater awareness” and “definitely a great course.”

Kylie believes it provided the team with practical tools for improved communication and collaboration – and the means to increase productivity with less stress. “Training together face-to-face had immediate impact. All SVSR employees attended and 100% of participants recommend the course. It’s helped us individually and as a business, providing a common language, reflecting on our strengths and gaining insight about areas for improvement.

As an outcome, we identified our top priorities for improved productivity, communication and collaboration, internally and externally. We’ve implemented changes in the business, growing a transparent, healthy and productive culture for SVSR employees, our customers and communities.”

Investing in training

SVSR sees team training as a significant investment for the whole company. The GreenLine Conversations course was a useful and practical program. And it’s just one more way that SVSR embraces innovation for long-term efficiency, quality and cost-effectiveness.

Investing in Training

“Our focus is on continuous improvement,” explains Kylie. “We recognise that culture is critical for our performance, and everyone has a role to play. We’ll keep the momentum going, with ongoing team workshops and access to GreenLine Conversations Online learning portal. Ongoing course modules build upon our strengths. As a business, SVSR is cultivating our values and culture to sustain future growth and deliver great products and services.”

SVSR has the expertise to provide outstanding solutions in sewer vent pipes, educt and induct vent shaft cowls and odour filter design and delivery. And with workshops and training, we’ll continue to build our dream team to deliver outstanding customer results.

Contact us to work with the leading team in sewer vent services – and always superior solutions.


Enquiry for: Sewer Vent Suppliers & Repairs

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29 Shepherd St, Liverpool
NSW 2170

02 8798 8788